Ringmula

Ringmula Vendor Terms

Effective date: June 12, 2026

These Vendor Terms govern your use of Ringmula as a Vendor. They are part of and work together with the Ringmula Terms of Service and the Ringmula Privacy Policy. Ringmula is operated by Reed Property Solutions LLC, a Texas limited liability company doing business as Ringmula ("Operator," "we," "us," or "our"). For general support, contact support@ringmula.com. For privacy requests, contact privacy@ringmula.com. Our mailing address is 539 W Commerce St Suite 2553, Dallas, TX 75208.

By registering a Vendor account or using Ringmula as a Vendor, you agree to these Vendor Terms on behalf of your business.

1. Who can be a Vendor

1.1 A Vendor is a business that uses Ringmula to reach Homeowners through Rings. The business holds the primary Vendor account (the "Vendor Company"), and each individual sales representative who acts on the Platform is registered as a "Vendor Rep" under it.

1.2 You must be a legitimate business authorized to offer the services you list. The person who registers must be authorized to bind the Vendor Company to these Vendor Terms, and "you" includes the Vendor Company and its Vendor Reps.

1.3 You are responsible for everything done under your account and by every Vendor Rep you register, including Rings sent, Ring Campaigns run, Ring Fees incurred, and compliance with these Vendor Terms.

1.4 Independent business classification. You operate on Ringmula as an independent business. Neither the Vendor Company nor any Vendor Rep is an employee, agent, joint venturer, partner, or franchisee of the Operator. The Operator does not direct or control your sales process, your pricing, your service delivery, or the conduct of any Vendor Rep. You are solely responsible for federal, state, and local tax compliance for your business and for any payments made to your Vendor Reps.

2. Registering your company and your reps

2.1 You agree to provide accurate business information when you register, including your legal business name, contact details, service categories, and service area, and to keep it current.

2.2 Each Vendor Rep who acts on the Platform must be registered under your Vendor Company. You are responsible for your Vendor Reps' conduct and for promptly removing any Rep who leaves your business or should no longer have access.

2.3 We may ask for information to confirm your business or a Rep's authorization. We may decline, limit, or remove a registration at our discretion.

3. How Rings work for you

3.1 A Ring is a request you send to ask a Homeowner for permission to present a service. A Ring is not a guarantee of a meeting, a sale, or a response.

3.2 You can send a Ring to a single home, for example after your QR code is scanned, or you can run a Ring Campaign that sends Rings to multiple eligible homes in one or more ZIP codes. Ring Campaigns are governed by the Ring Campaign Policy.

3.3 A Homeowner may accept, decline, schedule, or ignore any Ring. If a Homeowner accepts a Ring to meet, you can hold an online presentation. What you see about the Homeowner at each stage is controlled by the Lead Firewall in Section 6.

3.4 Owner-authorized services. If your service category requires the resident to be a property owner or otherwise authorized to approve work for the property (for example, roofing, exterior structural work, solar, windows, major remodeling, or foundation work), you may set your service as owner-authorized. The Platform uses dwelling-status and authority categories to route Rings for owner-authorized services. These categories include owner, renter, authorized decision-maker for the property, and unknown or prefer-not-to-say. Where property-records verification is available, the Platform routes owner-authorized Rings to residents matched against public property records and to residents who have attested to ownership or property authority on the acceptance screen. Where property-records verification is not available, routing relies on the resident's self-declared status and acceptance-screen attestation. A resident whose declared status is renter, unknown, or prefer-not-to-say is not routed owner-authorized Rings unless they complete the required ownership or authority attestation. Services that do not require ownership or property authority are not restricted in this way. The accuracy of dwelling status and authority is governed by the Homeowner Terms and is enforceable by the dispute process in Section 4.6.

4. Your Ring Wallet

4.1 You fund Rings in advance through your Ring Wallet, which holds prepaid credit. The Ring Wallet uses these terms:

4.2 A credit returned to your Ring Wallet for a declined Ring is an internal credit. It is not a cash, card, or bank refund, and it is not a payout. Internal credit stays in your Ring Wallet for future Rings.

4.3 Cash refunds of a Ring Wallet balance are available only by request and are subject to manual review and approval. We may decline a refund request where activity suggests abuse, fraud, or a chargeback dispute.

4.4 You are responsible for keeping enough Ring Wallet balance to cover the Rings and Ring Campaigns you start. If your balance is insufficient, a campaign may not launch or may be limited.

4.5 The Ring Wallet is a prepaid balance for using the Platform. It is not a bank account, it does not earn interest, and it is not insured.

4.6 Dispute mechanism for resident misrepresentation. When an Appointment is completed and confirmed, the related Mula is pending and a 7-day dispute window opens for you. During the window you may flag a dispute that the resident misrepresented dwelling status or property authority, or made another material misrepresentation. We evaluate the dispute based on the Appointment recording for Virtual Appointments, the resident's accept-screen attestation, and, where such a check is available, a property-records check we perform for the dispute only. If the dispute is sustained, the resident's pending Mula is reversed and the related Ring Fee returns to your Ring Wallet as an internal credit. If the dispute is not sustained, the Ring Fee remains finalized. We do not collect or store deed, mortgage, or tax-bill documents from residents as part of the ordinary dispute process.

4.7 Dormancy and unclaimed property. Ring Wallet credit is intended for active use on the Platform. After a period of inactivity defined by applicable law, the Operator may report any remaining Ring Wallet balance to the appropriate state unclaimed property authority consistent with that law (for example, the Texas Comptroller's Unclaimed Property Division). The Operator will not charge dormancy fees against a Ring Wallet credit after the credit is presumed abandoned under applicable law. You may avoid dormancy by any qualifying use of the Platform within the period set by applicable law.

5. Pricing and fees

5.1 During the closed beta, the Platform is free for Vendors. There is no platform fee and no per-rep fee during the beta.

5.2 When the Platform exits beta and goes public, paid pricing begins. A new Vendor receives a 30-day free trial, and the trial clock starts when the Platform goes public, not when you signed up during the beta. This protects early Vendors from spending trial time before there are Homeowners to reach.

5.3 After any applicable trial, paid Vendor pricing begins. Current Vendor pricing, including platform fee and per-Vendor-Rep fee, is shown in your Vendor dashboard during signup. Ring Fees are charged per Ring and are prepaid through your Ring Wallet.

5.4 Vendor Appointment cost and pricing confidentiality. On a completed and confirmed Appointment, you are charged a per-Meeting-Block cost from your Ring Wallet. Current Vendor pricing, including per-Appointment cost and per-Meeting-Block cost, is shown in your Vendor dashboard during signup. The amount you pay the Operator for an Appointment, including per-Appointment cost, per-Meeting-Block cost, and wallet-funding rates, is confidential commercial information of yours and the Operator's. You and your Vendor Reps may not disclose your per-Appointment cost, per-block cost, wallet-funding rates, or any internal Operator pricing or margin information to any Homeowner, prospect, third-party platform, or the public. Disclosure of this information is a material breach and is grounds for suspension or removal from the Platform.

5.5 We may change features, pricing, campaign limits, eligibility rules, and Ring Fees before the Platform goes public. Current pricing is shown in your Vendor dashboard. We use third-party payment processors, and your payments may be subject to their terms.

6. The Lead Firewall and your obligations

6.1 The Lead Firewall protects Homeowner information. You agree to operate within it at all times.

6.2 While a Ring is pending or has been declined, you see the ZIP code and non-identifying outcome or status only. You do not see and may not attempt to learn the Homeowner's first name, last name, address, phone number, or email.

6.3 When a Homeowner accepts a Ring to meet, you see the Homeowner's first and last name, ZIP code, and the agreed meeting time only. You do not see the address, phone number, or email address. This is enough to hold the online presentation.

6.4 After the presentation, if the Homeowner chooses to move forward with you, the Homeowner may release address, phone number, and email address to you. If the Homeowner does not choose to move forward, no additional contact information is released. Tier 3 is an explicit Homeowner consent action; it is never inferred from payment, meeting completion, or your request.

6.5 You agree not to attempt to de-anonymize, cross-reference, scrape, or otherwise identify a Homeowner whose information has not been released to you. Any data you export from the Platform follows the same Lead Firewall tiers as what you see on screen. You may not combine, enrich, or process exported data to defeat the Lead Firewall.

6.6 You may use Homeowner information released to you only to provide the service the Homeowner asked about, and only through or as permitted by the Platform. You may not sell, share, or repurpose it.

6.7 Vendor data-use prohibitions. The information you receive about a Homeowner under the Lead Firewall is licensed for the limited purpose of presenting a service to that Homeowner through the Platform and, after a Tier 3 release, communicating with that Homeowner about the specific service the Homeowner asked about. The information released to you at each Tier (the ZIP code at Tier 1; first and last name plus ZIP code plus meeting time at Tier 2; address, phone number, and email address at Tier 3 if the Homeowner moves forward) is the only Homeowner information you may use. You and your Vendor Reps may not:

Violation of this Section is a material breach. Remedies include suspension or removal from the Platform, injunctive relief, and any other remedy expressly available under these Terms or applicable law. Additional financial remedies for specific violations may be added to this Section in a future amendment, subject to legal review and notice to Vendors before the amendment takes effect.

7. The No-Bypass Rule

7.1 All contact with a Homeowner that arises from the Platform must happen through the Platform until the Homeowner chooses to share contact information with you.

7.2 You may not use any information obtained through the Platform to contact a Homeowner outside the Platform, and you may not approach a residence in person because a Ring was declined, to avoid Ring Fees, or to get around the Lead Firewall.

7.3 You may not encourage or help a Homeowner move a Platform-originated relationship off the Platform to avoid fees.

7.4 Violating the No-Bypass Rule is a serious breach and is grounds for immediate removal from the Platform and any other remedy available to us.

8. Conduct standards

8.1 You and your Vendor Reps agree to act professionally, honestly, and lawfully on the Platform.

8.2 You will not harass, pressure, threaten, or mislead a Homeowner. Declining a Ring is final, and you will not retaliate, re-ring abusively, or show up at a home because of a decline.

8.3 You will not misrepresent your business, your services, your pricing, your licensing, or your insurance. You will not make false or deceptive claims in a Ring, a presentation, or a listing.

8.4 You and your Vendor Reps may not target or exclude Homeowners on the basis of race, color, religion, national origin, sex, familial status, disability, or any other characteristic protected by law. ZIP code and service-area targeting must reflect legitimate service-area criteria only, such as where you are licensed and able to provide service.

8.5 Solicitor permitting, badge, and registry compliance. You are solely responsible for obtaining and maintaining every license, permit, registration, badge, photo identification, and good-standing record required by federal, state, and municipal law in each jurisdiction where you, your Vendor Reps, or any party acting on your behalf solicits, presents, or performs services arising from a Ring. This includes municipal solicitor permits, no-knock registries, vehicle and signage rules, sales-tax permits, and all applicable cooling-off-period and rescission disclosures (including the 3-day right of rescission under Texas Business and Commerce Code Chapter 601, where applicable). The Operator operates a venue-matching service; the Operator does not inspect, verify, license, or sponsor any Vendor's regulatory compliance. The Operator's introduction of a Vendor to a Homeowner via the Platform does not constitute a license, permit, badge, or authorization to solicit at any address, and does not satisfy any legal duty owed by you under applicable law. You agree to indemnify the Operator against any claim, fine, or penalty arising from your or your Vendor Reps' failure to obtain or maintain required permits or registrations or to comply with applicable solicitation rules.

8.6 You will not use the Platform to spam, and any messages you send through or arrange via the Platform must comply with applicable law.

8.7 Reviews integrity. You may not pay, reward, compensate, threaten, retaliate against, gate access for, or otherwise pressure any Homeowner regarding a review. You may not solicit only positive reviews while suppressing negative ones. You may not submit fake reviews, sock-puppet reviews, or reviews of your own services. You may respond publicly to reviews if and when the Operator enables a response feature, but responses must be professional, factual, and free of personal information about the reviewer. Violation of this Section is a material breach.

9. Ring Campaigns

9.1 A Ring Campaign lets you send Rings to multiple eligible homes in one or more ZIP codes for a service type. Ring Campaigns require enough Ring Wallet balance and are subject to the Ring Campaign Policy.

9.2 Ring Campaigns are subject to approval, throttling, rate limits, anti-abuse review, ZIP and service-area eligibility, and our right to reject or stop a campaign. A Homeowner may receive no more than one campaign Ring per service type within a 30-day period.

9.3 Declined campaign Rings return credit to your Ring Wallet as described in Section 4. You are responsible for honest targeting and accurate service-type selection.

10. Outcomes, reviews, and analytics

10.1 We do not guarantee any outcome from your use of the Platform, including any number of accepted Rings, appointments, presentations, customers, or sales.

10.2 During the beta, we accept Vendor-reported outcomes for appointments, and we reserve the right to verify outcomes by other means. Misreporting outcomes to affect fees or analytics is a violation of these Vendor Terms.

10.3 Reviews of your business come only from Homeowners tied to real Appointments. You may not pay for, trade for, pressure for, or suppress reviews, and you may not create fake Appointments to generate reviews or analytics.

10.4 Analytics and any data export we provide follow the Lead Firewall. We may add, change, or remove analytics features over time.

11. Intellectual property and your content

11.1 The Platform and the Ringmula marks are owned by the Operator or its licensors, and Ringmula's underlying method is patent pending. We grant you a limited, revocable license to use the Platform for its intended Vendor purpose while these Vendor Terms are in effect.

11.2 You keep ownership of your business content, such as your logo and service descriptions, and you grant us the license needed to display them so the Platform can function. You represent that you have the rights to the content you provide and that it does not infringe anyone's rights.

11.3 If you give us feedback or suggestions, you grant us a worldwide, royalty-free, perpetual license to use them without obligation to you.

12. Suspension and termination

12.1 You may stop using the Platform and close your Vendor account at any time. Closing your account does not by itself entitle you to a cash refund of a Ring Wallet balance, which remains subject to the refund-request process in Section 4.

12.2 We may suspend or terminate your account, a Vendor Rep's access, or a Ring Campaign at any time, with or without notice, for a violation of these Vendor Terms or the Terms of Service. Grounds include suspected fraud, harassment, bypassing the Platform, false information, misuse of Homeowner data, scraping, spam, unsafe conduct, discriminatory targeting, chargeback abuse, and attempts to reverse engineer the Platform.

12.3 On termination for cause, provisions that should survive will survive, including those on the Lead Firewall, the No-Bypass Rule, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

13. How these terms fit together

13.1 These Vendor Terms are part of the Ringmula Terms of Service. Provisions there on dispute resolution, arbitration, class-action waiver, limitation of liability, indemnification, and governing law apply to you. How we handle information is described in our Privacy Policy, and campaign mechanics are in the Ring Campaign Policy.

13.2 If there is a direct conflict between these Vendor Terms and the Terms of Service on a Vendor-specific topic, these Vendor Terms control for that topic.

13.3 We may update these Vendor Terms from time to time. We will change the effective date at the top and, where appropriate, give you additional notice. Continuing to use the Platform after a change means you accept it.

14. Contact us

Reed Property Solutions LLC, doing business as Ringmula 539 W Commerce St Suite 2553, Dallas, TX 75208 support@ringmula.com (general support and Vendor questions) privacy@ringmula.com (privacy requests, TDPSA appeals, breach reports)

Your Door. Your Rules. Your Mula.