Ringmula

Ringmula Terms of Service

Effective date: June 12, 2026

These Terms of Service ("Terms") govern your access to and use of the Ringmula platform. Ringmula is operated by Reed Property Solutions LLC, a Texas limited liability company doing business as Ringmula, together with its successors and assigns ("Operator," "we," "us," or "our"). Our mailing address is 539 W Commerce St Suite 2553, Dallas, TX 75208. For legal notices under these Terms, contact legal@ringmula.com. For privacy requests, contact privacy@ringmula.com.

Please read these Terms carefully. By creating an account, scanning a Ringmula QR code, or otherwise using the platform, you agree to these Terms. If you do not agree, do not use the platform.

These Terms include an agreement to resolve disputes by arbitration on an individual basis (Section 18). Please read it carefully.

1. What Ringmula is

1.1 Ringmula is a platform that lets homeowners and residents control who can reach their door. Instead of a knock from a door-to-door salesperson, a service provider sends a digital "Ring." The Homeowner decides whether to accept, decline, or schedule it.

1.2 We provide the technology that connects Homeowners and Vendors. We are not a party to the service relationship between a Homeowner and a Vendor, and we do not perform, supervise, or guarantee any service a Vendor offers.

1.3 The platform is currently offered as a limited closed beta. Features, pricing, and availability are still developing and may change.

2. Definitions

The following terms have these meanings throughout these Terms.

2.1 "Platform" means the Ringmula website, web application, QR codes, dashboards, notifications, and related software and services.

2.2 "Account" means a registered profile on the Platform. Each Account has one role: Homeowner, Vendor, or administrator.

2.3 "Homeowner" (also "Resident") means a person who registers to control digital access to a residence through the Platform. You do not need to own the residence. A renter or other lawful resident may register.

2.4 "Vendor" means a business that uses the Platform to reach Homeowners through Rings, together with the individual sales representatives who act on its behalf. A "Vendor Company" holds the primary Vendor Account, and a "Vendor Rep" is an individual representative registered under it.

2.5 "Ring" means a digital request a Vendor sends to ask a Homeowner for permission to present a service. A "Ring Campaign" is a one-to-many version that sends Rings to multiple eligible residences in one or more ZIP codes.

2.6 "Appointment" means a scheduled meeting between a Homeowner and a Vendor that arises from an accepted Ring. A "Virtual Appointment" is an Appointment held online through the Platform. An in-person appointment is one the Homeowner and Vendor arrange to hold in person.

2.7 "Mula" means the compensation a Homeowner earns through the Platform after completing and confirming an Appointment.

2.8 "Ring Wallet" means a Vendor's prepaid balance used to fund Rings. "Ring Fee" means the amount a Vendor pays for a Ring. "Service Fee" means the portion of a finalized Ring Fee that the Operator retains.

2.9 "Lead Firewall" means the rules and controls that limit what personal information about a Homeowner a Vendor can see at each stage of a Ring, described in Section 7.

2.10 Homeowner-side terms (Mula, earn, Appointment) and Vendor-side terms (Ring Wallet, credit, Ring Campaign, Ring Fee) are kept separate. A Vendor does not earn Mula, and a Homeowner does not have a Ring Wallet.

2.11 "Meeting Block" means a 30-minute block of time used to measure an Appointment for Mula, Ring Fees, scheduling, and related Platform calculations.

3. Eligibility

3.1 You must be at least 18 years old and able to form a binding contract to use the Platform.

3.2 If you use the Platform on behalf of a business, you represent that you are authorized to bind that business to these Terms, and "you" includes that business.

3.3 You must provide accurate, current, and complete information when you register and keep it up to date.

3.4 The Platform is offered for use in the United States. We do not represent that the Platform is appropriate or available for use outside the United States.

4. Your account

4.1 You are responsible for the activity that happens under your Account and for keeping your login credentials secure. Tell us promptly if you believe your Account has been used without your permission.

4.2 An Account is personal to the person or business that registers it. You may not sell, rent, or transfer your Account without our written permission.

4.3 We use a passwordless sign-in process. Keep access to your email secure, because anyone who can read your email may be able to access your Account.

4.4 You may close your Account at any time. Some information may remain in our records as described in our Privacy Policy and as required to complete transactions, resolve disputes, and comply with law.

5. Acceptable use

5.1 You agree to use the Platform lawfully and in good faith. You will not:

5.2 We may investigate suspected violations and may suspend or remove any Account involved.

6. The Operator's role

6.1 We are a venue and a technology provider. We connect Homeowners and Vendors and process the related payments. We are not the agent, employer, partner, or joint venturer of any User.

6.2 We do not provide the services that Vendors offer. Any agreement for a service is solely between the Homeowner and the Vendor.

6.3 We do not control and are not responsible for the conduct, performance, quality, safety, licensing, or insurance of any Vendor, or for the conduct of any Homeowner.

6.4 We may, but are not required to, review, screen, verify, or moderate Users, content, Rings, or Ring Campaigns. Where we describe a check that we perform, we perform it as described. We do not represent that every Vendor is licensed, insured, background checked, or independently verified unless a specific verification is stated as completed for that Vendor.

6.5 Platform character. The Platform is an interactive computer service that facilitates introductions between Homeowners and independent third-party Vendors. The Operator is not an information content provider with respect to Vendor-submitted profiles, descriptions, offers, or representations, and is not a seller, distributor, or service provider with respect to any service a Vendor offers or performs. Decisions to engage a Vendor are the Homeowner's decisions; decisions to accept, decline, schedule, or reschedule a Ring are between the Homeowner and the Vendor.

7. The Lead Firewall

7.1 The Lead Firewall protects a Homeowner's personal information. It works in three tiers, and it applies to every part of the Platform, including dashboards, messages, analytics, and data exports.

7.2 Tier 1 (while a Ring is pending or has been declined): a Vendor sees the ZIP code and non-identifying outcome or status only. The Vendor does not see the Homeowner's first name, last name, address, phone number, or email address.

7.3 Tier 2 (when a Homeowner accepts a Ring to meet): a Vendor sees the Homeowner's first and last name, ZIP code, and the agreed meeting time only. The Vendor does not see the address, phone number, or email address. This is enough to hold the online presentation.

7.4 Tier 3 (after the presentation, the Homeowner chooses whether to move forward with the Vendor): if the Homeowner chooses to move forward, the Homeowner may release address, phone number, and email address to the Vendor. If the Homeowner does not choose to move forward, no additional contact information is released. Tier 3 is an explicit Homeowner consent action; it is never inferred from payment, meeting completion, or a Vendor's request.

7.5 Paying for Rings does not unlock a Homeowner's personal information. Money does not buy access to people. Attempting to identify a Homeowner from Tier 1 or Tier 2 information is a violation of these Terms.

8. Rings, Appointments, and the no-bypass rule

8.1 A Ring is a request, not a guarantee. A Homeowner is always free to accept, decline, or ignore any Ring, for any reason or no reason.

8.2 An accepted Ring may lead to an online presentation and, if the Homeowner agrees, an Appointment. We do not guarantee that any Ring will be accepted, that any Appointment will occur, or that any Appointment will result in a sale.

8.3 All interactions between a Vendor and a Homeowner that arise from the Platform must take place through the Platform until the Homeowner chooses to share contact information. A Vendor may not use information obtained through the Platform to contact a Homeowner outside the Platform, and may not approach a residence in person because a Ring was declined or to avoid Ring Fees or the Lead Firewall. This is the No-Bypass Rule. Violating it is grounds for immediate removal from the Platform.

8.4 Vendors and Vendor Reps may not target or exclude Homeowners on the basis of race, color, religion, national origin, sex, familial status, disability, or any other characteristic protected by law. ZIP code and service-area targeting must reflect legitimate service-area criteria only.

9. Payments, Mula, and the Ring Wallet

9.1 Vendors fund Rings in advance through a Ring Wallet. When a Vendor sends Rings or creates a Ring Campaign, the related Ring Fees are reserved against the Ring Wallet. When an Appointment is completed and confirmed, the Ring Fee is finalized. When a Ring is declined, the reserved amount returns to the Ring Wallet as an internal credit. An internal credit returned to a Ring Wallet is not a cash, card, or bank refund. Cash refunds of a Ring Wallet balance are available only by request and manual review.

9.2 A Homeowner earns Mula only after an Appointment is completed and confirmed, and after it clears our review. A Homeowner does not earn Mula for receiving a Ring, for accepting a Ring, or for an Appointment that is not completed or does not clear review. A Homeowner earns no Mula unless an Appointment is completed, confirmed, and has cleared any applicable dispute window.

9.3 Appointment Mula rate. On a completed and confirmed Appointment, the Homeowner earns $25.00 in Mula for each completed 30-minute Meeting Block. Mula is not earned simply by receiving or accepting a Ring; the Appointment must be completed and confirmed, and any applicable dispute period must clear, before Mula becomes payable. Payment-processing costs are borne by the Operator and are never deducted from a Homeowner's Mula. The Operator may separately offer promotional Mula (for example, referral, neighbor, or beta bonuses) on terms disclosed at the time the promotion is offered; promotional Mula is not part of, and does not change, the per-block Appointment Mula rate.

9.4 Mula may be reduced, held, or reversed in cases of fraud, chargebacks, reversals, error, or violations of these Terms. Mula may be subject to minimum payout thresholds and to tax reporting. We use a third-party payment processor to handle payouts. That processor may collect your tax information during payout setup and may prepare, file, and deliver any tax forms required for the amounts you earn. The form used and any reporting threshold are determined by the tax rules in effect at the time, so the specific form may vary. You are responsible for any taxes that apply to your Mula, and you agree to provide the tax information needed to receive a payment and to support required reporting.

9.5 Detailed payment, earning, wallet, and refund mechanics are described in the Homeowner Terms, the Vendor Terms, and the Ring Campaign Policy. The current pricing for Vendors, including any platform fee and per-Vendor-Rep fee, is shown in your Vendor dashboard during signup. We use third-party payment processors, and your use of payments may be subject to their terms.

9.6 Mula hold and dispute window. When an Appointment is completed and confirmed, the related Mula is initially pending. A 7-day Vendor dispute window opens. If a Vendor flags a sustained dispute during the window about misrepresentation of dwelling status or service authority, or another material misrepresentation by the resident, the pending Mula is reversed and the related Ring Fee returns to the Vendor's Ring Wallet. Disputes are evaluated based on the Appointment recording for Virtual Appointments, the resident's accept-screen attestation, and, where such a check is available, a property-records check performed for the dispute only. Any dispute-only property-records check is not stored on your Account beyond what is needed to resolve the dispute. We do not require residents to upload or store deed, mortgage, or tax-bill documents as part of the ordinary dispute process. If no sustained dispute is filed within the window, the pending Mula becomes earned and payable, subject to any minimum payout threshold and applicable tax handling described in this Section.

9.7 Conditional platform balances. Pending Mula and Ring Wallet credits are conditional balances tracked in our internal ledger. They are not bank deposits, stored monetary value, or cash held by the Operator on your behalf. Pending Mula becomes payable to a Homeowner upon a Mula-eligible Event and the close of any applicable dispute window described in Section 9.6. Ring Wallet credits are usable for permitted Platform actions, and a cash refund of a Ring Wallet balance is available through the manual review process described in the Vendor Terms. The Operator's rights to these balances are limited to the conditions described in these Terms and in the Vendor Terms; we do not retain User funds outside those conditions.

9.8 Payment processor terms. The Operator uses Stripe, Inc. as its payment processor for payouts and wallet operations when payment processing is enabled. When you opt into payouts or wallet funding through the Platform (for example, to receive Mula or to top up a Ring Wallet), payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, available at https://stripe.com/legal/connect-account, which includes the Stripe Services Agreement, available at https://stripe.com/legal/ssa (collectively, the "Stripe Services Agreement"). By opting into payouts or wallet funding, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of the Operator enabling payment processing services through Stripe, you agree to provide the Operator accurate and complete information about you and your business, and you authorize the Operator to share that information and transaction information related to your use of the payment processing services with Stripe.

10. Communications

10.1 Account communications. By creating an Account, you agree that the Operator may send you messages related to your use of the Platform, including account, security, transaction, appointment, and dispute notices, by email and, where you have provided consent, by SMS text message and in-Platform notifications.

10.2 SMS messages. Our SMS messages are transactional. We do not send marketing text messages. SMS messages may be sent using automated technology. You can stop SMS messages at any time by replying STOP and can request help by replying HELP. Message and data rates may apply. Message frequency may vary based on your Account activity.

10.3 SMS consent privacy. Your SMS opt-in consent is not sold, rented, or shared with any third party for that third party's marketing purposes. Our SMS opt-in form and consent records are maintained solely for our own transactional and account-related communications with you.

10.4 Email. Our email practices follow the federal CAN-SPAM Act. Every commercial email includes a way to unsubscribe. Account, security, transaction, and appointment emails are necessary to use the Platform and may not be unsubscribable, but you can close your Account to stop receiving them.

10.5 Consent management. Standing consent to receive a particular type of message is described where you provide it and in our Privacy Policy. Withdrawing consent to certain messages may limit your ability to use parts of the Platform, such as receiving Rings by text. You can update or withdraw consents from your Account settings or by contacting us at privacy@ringmula.com.

11. Recording of Virtual Appointments

11.1 When the Operator has enabled the recording feature on the Platform, Virtual Appointments held through the Platform are recorded. In that case, the Operator participates in every Virtual Appointment as a recording party, both to provide the service described in these Terms and to maintain a record of the interaction for quality, compliance, and dispute resolution. The Operator will give Users prior notice before the recording feature is first enabled.

11.2 By scheduling or joining a Virtual Appointment, the Homeowner and the Vendor each consent to the recording of audio, video, and any screen-shared content for the duration of the Virtual Appointment. This consent is given for all jurisdictions in which the participants may be located, including states that require all-party consent to record.

11.3 The Operator retains recordings for the period needed to provide the service, resolve disputes, and meet applicable legal requirements. Recordings are available only to authorized Operator personnel, to the participants on request and subject to redaction of the other party's information, and to law enforcement or other authorities under valid legal process.

11.4 In-person appointments are not recorded by the Platform. The Operator provides no recording tools for in-person interactions. A Homeowner or Vendor may make personal recordings of in-person interactions only to the extent permitted by the law of the jurisdiction where the appointment occurs.

11.5 Recording is a required part of a Virtual Appointment. If a participant withdraws consent to recording, the Virtual Appointment will not begin, or it will end. The Platform does not offer an unrecorded Virtual Appointment. A Homeowner who prefers not to be recorded may decline the Virtual Appointment and is under no obligation to proceed.

12. Intellectual property

12.1 The Platform, including its software, design, text, graphics, logos, the Ringmula name and marks, and all related intellectual property, is owned by the Operator or its licensors and is protected by law. Ringmula's underlying method is the subject of a pending patent.

12.2 We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Platform for its intended purpose while these Terms are in effect. We reserve all rights not expressly granted.

12.3 You may not copy, modify, distribute, sell, lease, or create derivative works from any part of the Platform, except as the Platform expressly allows.

12.4 If you submit content, feedback, or suggestions to us, you grant us a worldwide, royalty-free, perpetual license to use them to operate and improve the Platform, without any obligation to you.

12.5 You retain ownership of content you provide, and you grant us the license needed to host and display it so the Platform can function.

12.6 Unsolicited submissions. The Operator does not accept or consider unsolicited creative ideas, suggestions, proposals, drafts, or other materials except those specifically requested by the Operator through a posted channel. If you send the Operator unsolicited creative material despite this, including by email or through the Platform contact channels, you agree that: (a) the Operator may use the material for any purpose, including incorporating it into the Platform, without obligation to you; (b) the material is not subject to any obligation of confidentiality on the Operator's part; (c) the Operator owes you no compensation, attribution, or acknowledgment for the material; and (d) you waive any claim of confidentiality, trade secret, or implied contract arising from the unsolicited submission. This Section does not affect content licensed under §12.4 or written feedback provided in response to an Operator-issued request for feedback.

13. Third-party services and links

13.1 The Platform may rely on or link to third-party services, such as payment processing, mapping, messaging, and email delivery. We do not control those services and are not responsible for them. Your use of a third-party service may be governed by its own terms.

14. Disclaimers

14.1 The Platform is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

14.2 We do not warrant that the Platform will be uninterrupted, timely, secure, or error free, that defects will be corrected, or that the Platform is free of harmful components.

14.3 We do not guarantee any outcome from using the Platform. This includes any guarantee of appointments, responses, sales, revenue, customers, vendor performance, service quality, or safety.

14.4 We do not screen Vendors or Homeowners beyond any specific verification we state we perform. You are responsible for your own decisions about whether to accept a Ring, hold an Appointment, hire a Vendor, or allow anyone access to your home. Use ordinary caution as you would with any service provider.

15. Limitation of liability

15.1 To the fullest extent permitted by law, the Operator and its members, managers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of the Platform.

15.2 To the fullest extent permitted by law, the total liability of the Operator for all claims arising out of or related to the Platform or these Terms will not exceed the greater of the amount you paid to us in the twelve months before the event giving rise to the claim, or one hundred dollars ($100).

15.3 Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability is limited to the greatest extent permitted by law.

16. Indemnification

16.1 You agree to defend, indemnify, and hold harmless the Operator and its members, managers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Platform, your content, your violation of these Terms, your violation of any law, or your interactions with any other User, including any Appointment or service relationship.

17. Suspension and termination

17.1 You may stop using the Platform and close your Account at any time.

17.2 We may suspend or terminate your access to the Platform, in whole or in part, at any time, with or without notice, if we believe you have violated these Terms, if your conduct may harm another User or the Operator, or if we are required to do so by law. Grounds include suspected fraud, harassment, bypassing the Platform, providing false information, misusing another User's data, scraping, spam, unsafe conduct, chargeback abuse, and attempts to reverse engineer the Platform.

17.3 On termination, your license to use the Platform ends. Sections that by their nature should survive termination will survive, including the sections on intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

18. Dispute resolution and arbitration

18.1 Please read this section carefully. It affects how disputes between you and the Operator are resolved. This arbitration agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act (9 U.S.C. §§1 et seq.) governs the interpretation and enforcement of this Section 18, including any question of arbitrability.

18.2 Informal resolution first. Before starting an arbitration, you agree to contact us at legal@ringmula.com and give us 30 days to try to resolve the dispute informally. Most concerns can be resolved this way.

18.3 Agreement to arbitrate. If we cannot resolve a dispute informally, you and the Operator agree to resolve any dispute arising out of or relating to these Terms or the Platform through final and binding arbitration, rather than in court, except as stated below. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org, and the arbitration will take place in Dallas County, Texas, or by remote means where available. The arbitrator, and not any federal, state, or local court or agency, has the exclusive authority to resolve any dispute about the formation, existence, scope, applicability, interpretation, enforceability, or unconscionability of this Section 18, including any claim that all or any part of it is void or voidable.

18.4 Class action waiver. You and the Operator agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this class action waiver is found to be unenforceable for any reason, the remainder of this Section 18 remains in effect and the unenforceable portion is severed. The unenforceability of the class waiver does not authorize class, collective, or representative arbitration; in that event the dispute proceeds on an individual basis or, if individual arbitration is unavailable, in court on an individual basis.

18.5 Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.

18.6 Opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to legal@ringmula.com with your name and the email associated with your Account. If you opt out, the rest of these Terms still apply.

18.7 Mass arbitration. If 25 or more similar Demands for Arbitration are filed against the Operator by or on behalf of Users represented by the same or coordinated counsel, the parties agree the AAA Mass Arbitration Supplementary Rules in effect at the time of filing apply. The Operator may, at its option, designate JAMS as an alternative administrator if AAA declines to administer, materially changes its fee structure, or imposes an administrative hold.

19. Governing law

19.1 Governing law. These Terms and any dispute arising out of or relating to them or the Platform are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act where it applies. Any arbitration under Section 18 takes place in Dallas County, Texas, or by remote means where available. For any claim that proceeds in court (small-claims claims qualifying under Section 18.5, claims for injunctive or equitable relief to protect intellectual property or confidential information under Section 18.5, or any claim where arbitration is finally held unavailable), the parties consent to the personal jurisdiction of, and venue in, the state and federal courts located in Dallas County, Texas, to the maximum extent permitted by law, subject to any limitation on mandatory exclusive venue for non-major-transaction consumer contracts under Tex. Civ. Prac. & Rem. Code §15.020.

20. Copyright and DMCA

20.1 We respect intellectual property rights. If you believe content on the Platform infringes your copyright, send a notice to our designated agent at privacy@ringmula.com or Reed Property Solutions LLC, 539 W Commerce St Suite 2553, Dallas, TX 75208, with the subject line "DMCA Notice." The Operator has registered a designated agent with the U.S. Copyright Office to receive these notices.

20.2 Your notice should identify the copyrighted work, identify the material you believe infringes and where it is located, include your contact information, include a statement that you have a good-faith belief the use is not authorized, and include a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner.

20.3 We may remove material that is the subject of a valid notice and may terminate the Accounts of repeat infringers.

21. Beta program

21.1 The Platform is currently a closed beta. Access is limited and may be granted, limited, or withdrawn at our discretion. During the beta, some billing, payouts, and reviews may be handled manually.

21.2 Beta features may change, pause, or end, and data created during the beta may be reset. We may modify features, pricing, campaign limits, eligibility rules, payout timing, Mula amounts, Ring Fees, and verification requirements before the Platform goes public. Beta access does not guarantee continued access, final pricing, or final feature availability.

21.3 Ring Wallet balances purchased before a fee change will honor the prior Ring Fee schedule for 90 days after the change takes effect. Mula earned before a rate change will be paid at the rate in effect when the Appointment was completed.

22. Changes to these Terms

22.1 We may update these Terms from time to time. When we do, we will change the effective date at the top and, where appropriate, give you additional notice. Changes apply going forward. If you continue to use the Platform after a change takes effect, you accept the updated Terms. If you do not agree, stop using the Platform and close your Account.

23. Assignment and successors

23.1 You may not assign or transfer these Terms or your Account without our written permission. We may assign or transfer these Terms, in whole or in part, to an affiliate or successor, including in connection with a merger, acquisition, reorganization, or sale of assets, without your further consent. These Terms bind and benefit the parties and their permitted successors and assigns.

24. General

24.1 These Terms, together with the policies they reference, are the entire agreement between you and the Operator about the Platform and replace any prior agreement on that subject.

24.2 If any provision is found unenforceable, the rest of these Terms remain in effect, and the unenforceable provision is modified to the minimum extent needed to make it enforceable.

24.3 Our failure to enforce a provision is not a waiver of our right to enforce it later.

24.4 We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including acts of nature, outages, network or third-party service failures, labor disputes, or government actions.

24.5 Nothing in these Terms creates any third-party beneficiary right.

25. Contact us

Reed Property Solutions LLC, doing business as Ringmula 539 W Commerce St Suite 2553, Dallas, TX 75208 legal@ringmula.com (Terms of Service, arbitration, and formal legal notices) privacy@ringmula.com (privacy requests, TDPSA appeals, breach reports, and DMCA/copyright notices)

Your Door. Your Rules. Your Mula.