Ringmula Homeowner Terms
Effective date: June 12, 2026
These Homeowner Terms explain how Ringmula works for you as a Homeowner, including how you control access to your door, how the Lead Firewall protects your information, and how you earn Mula. They are part of and work together with the Ringmula Terms of Service and the Ringmula Privacy Policy. Ringmula is operated by Reed Property Solutions LLC, a Texas limited liability company doing business as Ringmula ("Operator," "we," "us," or "our"). For general support, contact support@ringmula.com. For privacy requests, contact privacy@ringmula.com. Our mailing address is 539 W Commerce St Suite 2553, Dallas, TX 75208.
By registering as a Homeowner or using a Ringmula QR code, you agree to these Homeowner Terms.
1. Who can be a Homeowner
1.1 You can register as a Homeowner whether you own or rent your home. You need to be at least 18 and a lawful resident of the address you register.
1.2 You may register a residence you live in or are otherwise authorized to control access to. You agree not to register an address you have no right to control.
1.3 The point of Ringmula is simple. You decide who gets to reach your door, before anyone ever knocks.
1.4 Dwelling-status accuracy and service authority. When you register, and when you accept a Ring for a service that depends on ownership or property authority, you represent that the status you have declared is accurate. You declare whether you are the owner, a renter, an authorized decision-maker for the property, or that you prefer not to say. An authorized decision-maker may include, for example, a spouse, household member, property manager, landlord representative, or other person authorized to approve work for the residence. For many services, what matters is your authority to approve the service for the property. Where property-records verification is available, we may check declared ownership against public property records. If your status cannot be matched, or if no verification is run, you may still accept a Ring that depends on owner or authorized-decision-maker status by confirming your status on the acceptance screen. Misrepresenting your status or authority is grounds for reversal of pending Mula, suspension of your Account, and removal from the Platform.
2. Your QR code and your door
2.1 When you register, we create one or more QR codes tied to your Account and your address. You can display a QR code at your door, share its link, or use it however the Platform allows.
2.2 When someone scans your QR code, the Platform opens a page that lets them take a permitted action, such as sending you a Ring or leaving a neighbor message, without seeing your personal information.
2.3 Your "door" on the Platform is the set of controls that decide whether you are open to receiving Rings. You can pause your door at any time. While your door is paused, you will not receive new Rings. You can turn it back on whenever you want.
2.4 You can set preferences about the kinds of services you are open to and when you are willing to receive Rings. We honor your settings when we deliver Rings to you.
3. How Rings work for you
3.1 A Ring is a request from a Vendor to present a service to you. Receiving a Ring does not obligate you to anything.
3.2 For every Ring, you are in control. You can accept it, decline it, schedule it for later, or simply ignore it. You never have to give a reason.
3.3 If you accept a Ring to meet, you and the Vendor can hold an online presentation. After the presentation, you decide whether to move forward. Only you can choose to share your contact information with a Vendor, and only after the presentation.
3.4 Declining a Ring is final for that Ring. A Vendor is not allowed to use Ringmula to pressure you, contact you outside the Platform, or come to your home because you declined. If a Vendor does any of these things, tell us and we will act on it.
4. The Lead Firewall protects your information
4.1 The Lead Firewall controls what a Vendor can see about you at each stage. It is built into the Platform and applies everywhere, including any data a Vendor can export.
4.2 While a Ring is pending or has been declined, a Vendor sees only your ZIP code and non-identifying outcome or status. The Vendor does not see your first name, last name, address, phone number, or email.
4.3 When you accept a Ring to meet, a Vendor sees your first and last name, ZIP code, and the agreed meeting time only. The Vendor does not see your address, phone number, or email address. This is enough to hold the online presentation.
4.4 After the presentation, if you choose to move forward with the Vendor, you may release your address, phone number, and email address to the Vendor. If you do not choose to move forward, no additional contact information is released. This Tier 3 release is your explicit consent action; it is never inferred from payment, meeting completion, or a Vendor's request.
4.5 You consent to this limited, staged sharing of your information as described here and in our Privacy Policy. You can pause your door or close your Account to stop receiving new Rings at any time.
5. Scheduling and appointments
5.1 When you accept a Ring to meet, you control the schedule. You choose a time that works for you from the options offered, and you can reschedule or cancel according to the Platform's scheduling tools.
5.2 An Appointment is measured in time blocks. The Ring tells you how many blocks a Vendor has requested so you know what you are agreeing to.
5.3 Appointments may be held online through the Platform's meeting space. If you and a Vendor later arrange to meet in person, that arrangement is between you and the Vendor, and the safety and good-judgment reminders in Section 9 apply.
5.4 You are never obligated to complete an Appointment, hire a Vendor, or buy anything. The decision is always yours.
6. How you earn Mula
6.1 Mula is the money you can earn for your time on Ringmula. Here is the key rule. You earn Mula only after you accept and complete an Appointment, and after it is confirmed and clears our review.
6.2 You do not earn Mula just for receiving a Ring, and you do not earn Mula just for accepting a Ring. The Appointment has to actually happen and be confirmed. A Homeowner earns no Mula unless an Appointment is completed, confirmed, and has cleared any applicable dispute window.
6.3 Ringmula pays you $25.00 in Mula for every completed 30-minute Meeting Block of an Appointment. This is your stated earnings for the meeting time you complete with a Vendor. Payment-processing costs are borne by Ringmula and are never deducted from your Mula. From time to time, Ringmula may offer separate promotional Mula (for example, referral, neighbor, or beta bonuses) on terms disclosed at the time the promotion is offered. Promotional Mula is separate from your Appointment Mula and does not change the per-block rate.
6.4 We may hold, reduce, or reverse Mula if we find fraud, a reversed or disputed charge, an error, or a violation of our Terms. Mula may be subject to a minimum balance before payout.
6.5 We use a third-party payment processor to pay Mula. During payout setup, that processor may collect your tax information, such as a taxpayer identification number. Mula you earn may be reportable income, and the processor may prepare, file, and deliver any tax form required for it. Which form applies, and any dollar threshold for reporting, depend on the tax rules in effect at the time. You are responsible for any taxes that apply to your Mula.
6.6 During the beta, payouts may be handled manually and timing may vary. We will tell you how and when payouts are made as the Platform develops.
6.7 Hold window. When you complete and confirm an Appointment, your Mula starts as pending. A 7-day Vendor dispute window applies before pending Mula becomes payable. If a Vendor flags a sustained dispute during the window, for example about misrepresentation of your dwelling status, the pending Mula is reversed. After the window closes with no sustained dispute, pending Mula becomes payable, subject to any minimum payout threshold.
6.8 Independent actor and tax responsibility. You participate in Ringmula as an independent actor. You are not an employee, agent, joint venturer, partner, or franchisee of the Operator. The Operator does not direct or control the manner or method by which you accept, schedule, or complete Appointments; you alone decide whether to engage with any Vendor. Mula you earn may be reportable income. The Operator, through its third-party payment processor, may issue an information return to you when statutory reporting thresholds are met for the calendar year. The specific form used and any reporting threshold are determined by the tax rules in effect at the time. You are solely responsible for reporting your Mula on your federal, state, and local tax returns and for paying any taxes that apply to it. You agree to provide accurate taxpayer identification information when requested as a condition of receiving payouts.
7. Reviews and your voice
7.1 Honest reviews only. If the Platform invites you to review a Vendor, your review must be honest and based on your own actual first-hand experience with an Appointment tied to your address.
7.2 No payment for reviews. You may not be paid, rewarded, given a discount, or compensated in any form by a Vendor (or anyone acting on a Vendor's behalf) to leave, change, or remove a review. A Vendor may not pressure you about a review. Reviews come from real residents and real Appointments only.
7.3 Conflict of interest. You may not submit a review of a Vendor if you work for, own any interest in, serve on the board of, or are an employee, contractor, or agent of that Vendor. You may not submit a review of a Vendor if you are related to the Vendor (by blood, adoption, or marriage if the Vendor is an individual) in a way that would reasonably be expected to bias the review.
7.4 Substantive reviews. Your review should be a thorough and thoughtful description of your experience. A one-line review like "Vendor is great" or "Vendor is bad" without detail is not a substantive review and may be removed.
7.5 Content limits. You may not submit a review that is libelous, defamatory, harassing, threatening, obscene, profane, hateful, discriminatory, contains personal information of any other person without their consent, or otherwise violates applicable law.
7.6 No commenting on other reviewers. Reviews are about the Vendor and the service. Reviews may not comment on, attack, or respond to other Users or other reviews.
7.7 No hyperlinks. Reviews may not contain hyperlinks. Hyperlinks may be removed.
7.8 Your reviews represent you. Your reviews and ratings reflect your personal opinion. They do not reflect the views of the Operator, its officers, employees, or other Users.
7.9 Takedown. The Operator may remove any review that violates this Section, including reviews that violate §7.1 through §7.7. The Operator is not obligated to publish, retain, or restore any review.
8. Your responsibilities
8.1 Keep your account information accurate, including your address and contact details, so Rings and payouts work correctly.
8.2 Use the Platform honestly. Do not set up fake Appointments, collude with a Vendor to generate Mula without a genuine presentation, or otherwise game the system. Doing so can forfeit Mula and lead to removal from the Platform.
8.3 Treat Vendors with basic courtesy. The Platform exists to replace unwanted knocking with respectful, permission-based contact, in both directions.
8.4 Keep your login email secure, since access to your email can mean access to your Account.
9. Safety and good judgment
9.1 We do not perform the services Vendors offer, and we do not guarantee any Vendor's conduct, licensing, insurance, quality, or safety. We may describe specific checks we perform, and where we do, we perform them as described. Otherwise, treat a Vendor the way you would treat any service provider you are considering.
9.2 Use ordinary caution before allowing anyone access to your home. You decide whether and when to meet, online or in person, and you can stop at any time.
9.3 If you ever feel unsafe or believe a Vendor has broken our rules, stop the interaction and contact us. In an emergency, contact local emergency services first.
10. Communications
10.1 We send you messages related to your Account, such as Ring notifications, appointment reminders, security notices, and payout updates. We send these by email and, where you have given consent, by SMS text message.
10.2 Our texts are transactional, not marketing. You can stop texts at any time by replying STOP, and message and data rates may apply. You can manage email preferences using the unsubscribe options in our emails, although some account and transaction emails are necessary to use the Platform.
10.3 You give consent to specific message types where you sign up or in your settings, and you can withdraw consent there or by contacting us. Withdrawing certain consents may limit parts of the Platform, such as receiving Rings by text.
11. Suspension and closing your account
11.1 You can pause your door anytime, and you can close your Account anytime.
11.2 We may suspend or close your Account if you violate these Homeowner Terms or the Terms of Service, including for fraud, abuse, or attempts to game Mula. If we do, any unpaid Mula tied to invalid or disputed activity may be withheld.
11.3 When you close your Account, your QR codes stop working for new Rings. We keep some information as described in our Privacy Policy and as needed to finish payouts, resolve disputes, and follow the law.
12. How these terms fit together
12.1 These Homeowner Terms are part of the Ringmula Terms of Service. Where a topic is covered in more depth there, such as dispute resolution, arbitration, limitation of liability, and governing law, those provisions apply to you. How we handle your information is described in our Privacy Policy.
12.2 If there is a direct conflict between these Homeowner Terms and the Terms of Service on a Homeowner-specific topic, these Homeowner Terms control for that topic.
12.3 We may update these Homeowner Terms from time to time. We will change the effective date at the top and, where appropriate, give you additional notice. Continuing to use the Platform after a change means you accept it.
13. Contact us
Reed Property Solutions LLC, doing business as Ringmula 539 W Commerce St Suite 2553, Dallas, TX 75208 support@ringmula.com (general support and Homeowner questions) privacy@ringmula.com (privacy requests, TDPSA appeals, breach reports)
Your Door. Your Rules. Your Mula.